Terms & Conditions

Last updated: August 10, 2026

Welcome to YnFi Skincare.

These Terms & Conditions (“Terms”) apply to your use of our website and to all purchases made through our online store.

YnFi Skincare is a trading name of Organic Beauty Point, registered in the Netherlands with the Dutch Chamber of Commerce (KvK) under number 57751374 and VAT number NL001933764B34.

Our online store is powered by Shopify. Throughout these Terms, “YnFi Skincare”, “we”, “us” and “our” refer to Organic Beauty Point, trading as YnFi Skincare.

By accessing our website, using our Services or placing an order, you agree to these Terms.

Please read them carefully before using our website or placing an order.

Nothing in these Terms limits or excludes any statutory rights you may have under applicable consumer protection law.

1. About YnFi Skincare

YnFi Skincare offers skincare, cosmetics, makeup, beauty and personal care products through our online store.

Our products may be produced, labelled, packed, fulfilled and/or shipped with the assistance of carefully selected third-party production and fulfilment partners.

Your purchase agreement is with Organic Beauty Point, trading as YnFi Skincare, regardless of whether a third-party fulfilment provider assists us in fulfilling or delivering your order.

2. Online Store

Our online store is hosted and powered by Shopify.

You may use our website only for lawful purposes and in accordance with these Terms.

You must not use our website or Services to:

• Violate applicable laws or regulations;

• Infringe our intellectual property rights or those of another person;

• Transmit malicious software, viruses or harmful code;

• Attempt to gain unauthorised access to our website or systems;

• Interfere with the security or operation of our website; or

• Engage in fraudulent or abusive activity.

We reserve the right to restrict or terminate access to our Services where reasonably necessary to protect our website, customers or business.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, ingredients, photographs, colours, sizes, quantities and other product information displayed on our website are accurate and up to date.

However, colours and appearance may vary slightly depending on your screen, device settings, lighting and other factors.

Product packaging, labels or presentation may occasionally be updated without materially changing the product.

Ingredient lists may also be updated from time to time as formulations or regulatory requirements change.

Always check the ingredient list and information on the product packaging before use, particularly if you have known allergies or sensitivities.

If there is a material discrepancy between the product you ordered and the product you receive, please contact us.

4. Cosmetic Information and Results

YnFi Skincare products are cosmetic and personal care products unless expressly stated otherwise.

Information provided on our website, product pages, social media channels, emails or other communications is intended for general product and cosmetic information purposes only.

It is not intended to provide medical advice, diagnosis or treatment and should not be considered a substitute for advice from a qualified healthcare professional.

Individual results may vary depending on factors including skin type, routine, frequency of use and other individual circumstances.

We do not guarantee specific cosmetic results.

If you experience irritation or an unexpected reaction, discontinue use and seek appropriate professional advice where necessary.

5. Orders

By placing an order through our website, you are making an offer to purchase the selected products.

After placing your order, you will normally receive an electronic order confirmation.

Receipt of an order confirmation does not necessarily mean that we have accepted your order if circumstances arise that prevent us from fulfilling it.

We reserve the right to refuse or cancel an order where reasonably necessary, for example if:

• A product is unavailable;

• There is an obvious pricing or product information error;

• Payment cannot be authorised;

• We reasonably suspect fraud or misuse;

• We cannot deliver to the provided address; or

• We are legally required to refuse the transaction.

If we cancel an order after payment has been received, we will refund the applicable amount to the original payment method.

6. Accuracy of Order Information

You are responsible for providing accurate and complete information when placing an order.

Please carefully check your:

• Name;

• Email address;

• Billing address;

• Shipping address; and

• Other relevant order details.

If you discover an error after placing your order, please contact us immediately at ynfiskincare@gmail.com.

Because orders may be transferred to our fulfilment partner shortly after being placed, we cannot guarantee that an address, product or other order detail can still be changed once processing has begun.

7. Prices

All prices displayed on our website are shown in the currency indicated on the website and include VAT where required by applicable law, unless stated otherwise.

Shipping costs, where applicable, will be displayed before you complete your purchase.

We reserve the right to change our prices at any time.

A price change will not affect an order that has already been accepted, except where permitted by law in the case of an obvious pricing error.

8. Payments

Available payment methods are displayed during checkout.

Payments may be processed through Shopify and/or third-party payment service providers.

By submitting payment information, you confirm that:

• The information you provide is accurate;

• You are authorised to use the selected payment method; and

• You authorise the applicable payment provider to process the payment.

We do not necessarily receive or store complete payment card details where these are processed directly by our payment providers.

9. Discount Codes and Promotions

From time to time, YnFi Skincare may offer promotional codes, discounts, gifts or other promotional offers.

Unless otherwise stated:

• Promotional offers are valid only for the period specified;

• Discount codes cannot be exchanged for cash;

• Discount codes may not be combined with other offers;

• A discount may apply only to selected products or orders; and

• We may refuse the use of a promotional code where we reasonably believe it has been used fraudulently or contrary to the conditions of the promotion.

Additional conditions may apply to individual promotions and will be communicated with the relevant offer.

10. Fulfilment

We work with third-party production and fulfilment partners to prepare and dispatch certain orders.

As a result, an order may enter processing or fulfilment shortly after it has been placed.

Once an order has entered fulfilment, it may no longer be possible to change or cancel it before dispatch.

The use of a third-party production or fulfilment partner does not change the fact that your purchase agreement is with YnFi Skincare.

11. Shipping and Delivery

Shipping methods, estimated delivery times and applicable shipping charges will be displayed on our website and/or during checkout where applicable.

Delivery times are estimates unless we have expressly agreed otherwise.

Orders may require both a processing/fulfilment period and a shipping period.

We are not responsible for delays caused by circumstances outside our reasonable control. If a significant delay occurs, your statutory consumer rights remain unaffected.

You are responsible for providing a complete and accurate delivery address.

If a parcel cannot be delivered because incorrect or incomplete delivery information was provided, additional costs for redelivery may apply where permitted by law.

Please refer to our Shipping Policy for further information regarding processing, shipping and delivery.

12. Risk and Delivery

Risk in the products passes to you when you, or a third party designated by you other than the carrier, takes physical possession of the products, except where applicable law provides otherwise.

If your parcel appears damaged upon delivery, we recommend documenting the condition of the parcel and contacting us as soon as reasonably possible.

13. Right of Withdrawal and Returns

Consumers in the European Union and European Economic Area generally have a statutory right to withdraw from an online purchase within 14 days from the day the order is received, subject to applicable legal exceptions.

To exercise your right of withdrawal, please contact:

ynfiskincare@gmail.com

Certain exceptions apply.

In particular, where a skincare, makeup, cosmetic or personal care product is supplied sealed and is not suitable for return for genuine health protection or hygiene reasons, the statutory right of withdrawal may no longer apply once that seal has been broken or removed after delivery, where the applicable legal requirements for this exception are met.

Please check products carefully before breaking or removing any hygiene or protective seal.

For complete information regarding returns, withdrawal, refunds, return shipping costs and exclusions, please refer to our Return & Refund Policy.

Nothing in these Terms or our Return & Refund Policy limits your statutory rights relating to faulty, damaged, unsafe, incorrectly supplied or non-conforming products.

14. Order Cancellations

If you wish to cancel an order, please contact us at ynfiskincare@gmail.com as soon as possible.

We will make reasonable efforts to accommodate your request.

However, because orders may be transferred to our fulfilment partner shortly after being placed, we cannot guarantee that an order can be cancelled or changed once processing or fulfilment has begun.

If cancellation before dispatch is no longer possible, your statutory right of withdrawal may still apply after delivery, subject to the conditions and exceptions described in our Return & Refund Policy.

15. Damaged, Defective or Incorrect Products

Please inspect your order after delivery.

If you receive a product that is damaged, defective or different from what you ordered, please contact us at ynfiskincare@gmail.com.

We may ask you to provide your order number, photographs and other information reasonably necessary to assess the issue.

Where a product does not conform to your purchase agreement, we will provide an appropriate remedy in accordance with applicable consumer law.

Your statutory consumer rights are not affected by these Terms.

16. Refunds

Eligible refunds will be processed in accordance with our Return & Refund Policy and applicable consumer law.

Unless otherwise required or agreed, refunds will be made to the original payment method used for the purchase.

Your bank or payment provider may require additional time to process the refund after we have issued it.

17. Intellectual Property

All content made available through the YnFi Skincare website, including but not limited to:

• The YnFi Skincare name and branding;

• Logos;

• Product names;

• Product packaging and designs;

• Photographs;

• Graphics;

• Videos;

• Written content;

• Website design; and

• Other original materials

is owned by or licensed to YnFi Skincare and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit our content without our prior written permission, except where permitted by law.

18. Reviews and User Content

If we allow customers to submit reviews, photographs, comments or other content, you are responsible for ensuring that anything you submit is lawful and does not infringe the rights of another person.

We reserve the right to moderate or remove content where reasonably necessary, including content that is unlawful, fraudulent, abusive, misleading, discriminatory or unrelated to the relevant product or Service.

We will not remove or manipulate genuine reviews solely because they are negative.

19. Third-Party Services and Links

Our website may contain links to or integrations with websites, applications or services operated by third parties.

We are not responsible for the content, availability, privacy practices or terms of independent third-party services.

Your use of a third-party website or service may be subject to that party's own terms and privacy policy.

20. Privacy

We process personal information in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (GDPR) where applicable.

Our Privacy Policy explains what personal information we collect, why we process it, with whom it may be shared and the rights available to you.

21. Cookies

Our website may use necessary and, subject to your preferences and applicable law, optional cookies and similar technologies.

Please refer to our Privacy Policy and the cookie information available on our website for further information.

Where consent is legally required for non-essential cookies, these cookies will only be activated after the required consent has been obtained.

22. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

To the extent permitted by applicable law, YnFi Skincare is not responsible for losses that were not reasonably foreseeable when the agreement was entered into or that result from circumstances outside our reasonable control.

We are not responsible for loss resulting from:

• Incorrect use of a product contrary to its instructions;

• Failure to consider clearly disclosed ingredients or warnings;

• Unauthorised or improper use of our website;

• Incorrect information provided by the customer; or

• Circumstances outside our reasonable control,

except where applicable law provides otherwise.

Nothing in this section limits your statutory consumer rights.

23. Force Majeure

We will not be responsible for delays or failure to perform our obligations where caused by circumstances outside our reasonable control.

Such circumstances may include, where relevant, severe weather, natural disasters, strikes, transportation disruption, supply chain disruption, governmental measures, failures of third-party networks or other events that could not reasonably have been prevented.

If such circumstances materially affect your order, we will take reasonable steps to keep you informed and your statutory rights will remain unaffected.

24. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services, business practices, technology or applicable laws and regulations.

The latest version will be published on our website together with the date it was last updated.

The Terms applicable to your purchase will generally be those in effect when your order was placed, subject to applicable law.

25. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

26. Governing Law

These Terms and any purchase made through our online store are governed by the laws of the Netherlands, subject to any mandatory consumer protection rights that may apply under the laws of the country in which you reside.

If you are a consumer residing in another EU or EEA country, nothing in these Terms deprives you of mandatory consumer protections provided by the laws applicable to you.

27. Complaints and Contact

If you have a question, concern or complaint regarding an order or our Services, please contact us first so that we have the opportunity to assist you.

Organic Beauty Point, trading as YnFi Skincare
Hugo de Grootsingel 6
1277 CE Huizen
The Netherlands

Dutch Chamber of Commerce (KvK): 57751374
VAT number: NL001933764B34
Email: ynfiskincare@gmail.com

We will make reasonable efforts to respond to and resolve customer complaints in a timely manner.